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Privacy Policy

Effective Date: May 27, 2026

At Galaxy Home Solutions, Inc. ("we," "our," or "us"), we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request our electrical services, or communicate with us.

1. Information We Collect

Because our website is informational, we only collect personal information that you voluntarily provide to us when you contact our office via phone, email, or through any contact forms on our site. This information may include:

Name

Phone number

Email address

Service or physical address

2. How We Use Your Information

We use the information we collect to:

Respond to your service inquiries, provide quotes, and schedule electrical services.

Provide operational updates, appointment reminders, and technician dispatch notifications regarding your scheduled services.

Process invoices and payments for services rendered.

3. Text Messaging (SMS) Communication & Compliance

If you provide your mobile phone number to us, you agree to receive transactional and operational text messages (such as appointment reminders, technician en-route updates, and job completion notifications) related to your requested services.

Strict Mobile Privacy & SMS Opt-In Protection:

Galaxy Home Solutions, Inc. is committed to protecting your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, rented, or sold to any third parties for any reason.

Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number sending the messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

4. Third-Party Service Providers

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third-party software platforms that assist us in operating our business and servicing our clients—specifically our dispatch, scheduling, and customer management software (FieldEdge). These platforms are authorized to use your personal information only as necessary to provide these operational services to us and to you.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Galaxy Home Solutions, Inc.

847 South Main Street Wildwood, FL 34785

352-748-4868

info@galaxyhomesolutions.com